Privacy Policy - Bulk Studio

Introduction

Welcome to Bulk Studio. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you use our manufacturing operations platform and related services.

At Bulk Studio, we believe that transparency and user control are fundamental to building trust. This policy outlines your rights under the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other applicable data protection laws worldwide.

Information We Collect

We collect various types of information to provide and improve our services. The data we collect falls into several categories:

Account Information

• Contact Information: Your name, email address, phone number, and company name
• Account Credentials: Username, password (encrypted), and security preferences
• Profile Information: Job title, department, and role within your organization

Manufacturing and Operational Data

As a manufacturing operations platform, we process data that you input into our system. This includes:

• Production Metrics: Output quantities, cycle times, efficiency data
• Quality Data: Inspection results, defect rates, compliance records
• Employee Information: Worker IDs, shift assignments, performance data
• Safety Records: Incident reports, safety compliance data

You own all of this data. We process it solely to provide our services to you.

How We Use Your Information

We use the information we collect for specific, legitimate business purposes:

• To provide and maintain our services
• To improve and develop our platform features
• To communicate with you regarding service updates and support
• For security, fraud prevention, and legal compliance

Data Ownership

All manufacturing data remains your property. We are simply the custodian, processing it on your behalf. You have complete control and can export your data at any time.

Your Rights Under GDPR and CCPA

Depending on your location, you have various rights under data protection laws:

• Right to Access: Request a copy of your personal data
• Right to Correction: Update inaccurate or incomplete information
• Right to Deletion: Request deletion of your personal data
• Right to Data Portability: Receive your data in a portable format

Data Security

We implement industry-standard technical and organizational measures:

• Encryption: TLS 1.3 in transit and AES-256 at rest
• Authentication: Multi-factor authentication (MFA) availability
• Access Controls: Role-based access control (RBAC)
• Infrastructure: Secure hosting on Google Cloud Platform

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