Non-Conformance Report (NCR)
Document and manage quality defects, deviations, and non-conforming products or processes.
About This Template
The Non-Conformance Report (NCR) is a fundamental quality control tool for identifying, documenting, and dispositioning products or processes that don’t meet specifications. This template captures detailed information about the defect, affected quantity, root cause, and disposition decision (use-as-is, rework, scrap, return to supplier). NCRs provide traceability for quality issues, support containment actions to prevent shipment of defective products, and trigger corrective actions to prevent recurrence. The report also documents costs associated with non-conformances, helping quantify the cost of poor quality and justify improvement investments.
Key Features
How to Use This Template
- Immediately document any product or process non-conformance
- Segregate and clearly mark non-conforming materials
- Assess impact and contain any similar materials in process
- Determine appropriate disposition through quality review
- Initiate root cause analysis and corrective action
- Track costs and close NCR when actions are complete
Ideal For
Common Use Cases
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