Policies & agreements

Clear terms for your information, your workspace and our responsibilities.

Privacy Notice

How Bulk handles information about website visitors, business contacts and people using the Bulk platform.

The business terms governing access to Bulk, customer responsibilities, commercial protections and the relationship between our agreements.

Bulk's processor obligations, processing schedule, security measures and international-transfer requirements for customer personal data.

The providers and processing boundaries to assess for a Bulk deployment, including hosting, email, AI, diagnostics and billing.

How website analytics, session replay and browser storage work, and how to accept, reject or withdraw your choice.

Rules for lawful, secure and responsible business use of Bulk workspaces, integrations and AI features.

How Bulk's AI features and customer-connected AI use information, route requests and interact with human oversight.

Bulk's security responsibilities, support channels and the distinction between general safeguards and agreed service levels.